Returns & Exchanges
At Minky Homecare, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your homecare products, you can return them within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Contact our customer service team with your order number and reason for return to receive a unique Return Authorization Number.
Prepare Your Package
Ensure the items are in their original packaging and unused condition, then securely pack them to prevent damage during transit.
Ship the Item
Affix the provided return label or address the package to our distribution center and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing